Disney Cruise Line Hurricane Updates

In an effort to keep everyone safe during Hurricane Matthew, Disney Cruise Line has announced the following changes:

Tropical Weather Update

  • October 6, 2016 – 7:00 p.m.

**Please note the Disney Cruise Line Contact Center is currently closed due to the anticipated weather conditions associated with Hurricane Matthew in Central Florida. Disney Cruise Line will reopen on Saturday morning, October 8.**

Based on the projected path of Hurricane Matthew, as well as its expected impact on the Bahamas, Disney Cruise Line is making the following adjustments to itineraries:

Disney Fantasy – UPDATED!

  • The October 8 sailing of the Disney Fantasy is being altered to a 6-night western Caribbean cruise departing on Sunday, October 9, from Port Canaveral. This sailing will include stops in Cozumel, Grand Cayman and Castaway Cay. Guests who remain on the revised itinerary will receive a pro-rated refund equal to the amount of one-night of their cruise fare and an onboard credit. Guests who would like to rebook a future sailing at a discount OR cancel their sailing for a full refund are invited to call Disney Cruise Line at 1-866-325-3905 or 407-566-7032 on Saturday, October 8.
  • The October 1 sailing of the Disney Fantasy is being extended by one day given the uncertainty around the impact Hurricane Matthew will have on Port Canaveral. Disney Cruise Line is planning to disembark in Port Canaveral on Sunday, October 9. They are working with the guests onboard to assist them with their travel arrangements. 

Disney Dream

  • The October 3 sailing of the Disney Dream is being extended by one day, as Port Canaveral will not be available for the ship’s scheduled arrival on Friday, October 7. Disney Cruise Line are now planning to disembark in Port Canaveral on Saturday, October 8, once the Coast Guard has determined that the port is safe for cruise ship operations. Disney Cruise Line are working with the guests onboard to assist them with their travel arrangements.
  • The October 7 sailing of the Disney Dream from Port Canaveral is being cancelled. Refunds will automatically be processed back to the original form of payment used for cruise bookings. Guests are invited to call Disney Cruise Line at1-866-325-3905 or 407-566-7032 beginning Monday, October 10, to book a future cruise at a discount.

Disney Magic

  • The October 7 sailing of the Disney Magic from New York is being changed to a Canadian itinerary, with plans to visit Sydney, Nova Scotia; Halifax, Nova Scotia; and Saint John, New Brunswick. Guests who remain on this revised itinerary will receive an onboard credit. Guests who would like to rebook a future sailing at a discount OR cancel their sailing for a full refund are invited to call Disney Cruise Line at 1-866-325-3905 or 407-566-7032.

While Disney Cruise Line always strive to deliver magical cruise vacations, nothing is more important to Disney Cruise Line than providing a safe experience for our guests and crew. Disney Cruise Line will continue to closely monitor Hurricane Matthew and provide updates as necessary.

Information original found on Disney Cruise Line